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Manager, Operations & Data Management

Location:Chicago, IL
Exempt/Non-Exempt:Exempt
Employment Type:Full Time
Department:Client Support and Trading Systems
Description:The Operations & Data Management (ODM) group is responsible for data governance, as well as the day-to-day, hands-on management of various systems for use in our daily operations support across the firm. These systems are responsible for managing data for over $80 billion in assets under management.

The manager of this group will be responsible for planning, organizing, and ensuring the timely completion of the assigned work of a team of data analysts, as well as participating in project initiatives as necessary. They will proactively pursue process improvement initiatives relating to departmental processes, procedures, workflows and systems, while ensuring that the highest level of service is provided to clients and other departments in support of clients. This position involves significant interaction with all business units including mutual fund accounting, performance reporting, investment research, trade support and other operational areas.
Duties:•Actively manage the ODM team to ensure the accurate and timely completion of all day to day activities, including, but not limited to internal and external reports, client correspondence, performance data, corporate actions, and other recurring tasks.
•Assist with the administration of our data systems and on-going servicing of internal (Portfolio Associates, Portfolio Managers, Mutual Fund Analysts, etc.) and external clients. Additionally, ensures all inquiries and requests from clients are addressed in a timely manner.
•Develop in-depth knowledge of the various data feeds received via our systems and act as the data steward of the systems supported by ODM. Serve as a firm-wide resource for issues related to these systems.
•Develop strong relationship with software vendors and remain current on all available updates, enhancements, etc. Collaborate with MIS and other internal groups as necessary related to such initiatives.
•Develop/maintain appropriate documentation for all new and existing processes and systems, as well as, proactively pursue process improvement initiatives.
•As a Subject Matter Expert, assist in the creation and delivery of training materials/programs for the department, as well as those outside of the department who will utilize such systems.
•Continually assess resource requirements to maintain appropriate coverage for trading during non-U.S. trading hours.
•Lead, or act as a key member of, project teams comprised of representatives from various operational areas and participate in assessing and testing new systems and system upgrades/enhancements.
Qualifications:Required:
•B.S. in Accounting, Finance, or related field.
•Minimum seven years financial operations experience, including experience serving as a Data Steward or working in a Data Governance capacity.
•Minimum of 3 years or prior supervisory and management experience. Has the ability to supervise and motivate staff members and efficiently delegate tasks in order to meet the team’s objectives.
•Proven project management skills and the ability to be proactive, work independently and perform a wide variety of complex and confidential tasks with speed and accuracy with a professional and positive attitude.
•In-depth knowledge of investment accounting practices for equity and fixed income securities, including recording of various transaction types such as dividends, corporate actions, and reorganizations.
•Hands-on and results oriented; demonstrate a willingness to “roll-up his/her sleeves” to get the job done.
•Willingness and ability gain an in-depth knowledge our systems.
•Advanced proficiency in Microsoft Office applications
•Self starter with the ability to assess, explain and solve complex problems.

Preferred:
•In-depth knowledge of transaction recording practices for domestic and foreign equity and fixed income securities.
•Knowledge of portfolio pricing practices.
•Knowledge of various data sources such Bloomberg.

Special Requirements:
Due to ODM’s role in supporting trading of foreign securities, this individual may be required to work outside of normal U.S. business hours and/or to work on U.S. holidays. Therefore, scheduling flexibility is highly important. Overtime may be necessary to accommodate issues with end-of-day processes or to help other operational departments requiring ODM’ assistance. Employee must be able to work past the end of their scheduled work day until all daily processes have been completed.

Occasionally, situations may arise that require employees to temporarily or permanently assume responsibility for tasks not specifically outlined in this job description. In addition, employees may be requested to work additional hours to fill in for an absent co-worker, accommodate a heavier than normal work load, or assist with special projects.


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